How to Fix Windows Backup Error 0x8078012D

Did you encounter Windows Backup Error 0x8078012D while running Windows Backup to an external hard drive? If yes, then don’t worry as you’re not alone who is currently facing this issue. The root cause of this error might be the input-output device error 0x8007045D

This error code appears with an error message that looks like –

"The operation failed due to a device error encountered with either the source or the destination. If the source or destination volume is on a disk, run CHKDSK /R on the source or destination volume, and then retry the operation. The request could not be performed because of an I/O device, Error 0x8078012D"

How to Fix Windows Backup Error 0x8078012D

To Fix Windows Backup Error 0x8078012D, you can try the following solutions –

1. Run Chkdsk command to fix Backup Error 0x8078012D

CHKDSK is a built-in command line tool that you can use to fix most command errors on a storage disk. Run Chkdsk /R on the source or destination volume, and then try again the process. Here is how to run this utility program –

chkdsk /r
  • This may take a while to complete the process. So, wait patiently to diagnose the problem. Once you complete the process try to back up the system image and the data file again.

2. Turn on Windows Backup Services

This problem may also occur if the Windows Backup Service is disabled in the Windows Services. In order to fix this error, we recommend you open the Services app and check if it is turned on or not. If you find it disabled, use the below steps and turn it on. 

  • Click on Start, type Services, and press Enter. 

Enable Windows Backup Services

  • Inside the Services app, scroll down to the Windows Backup service.
  • Double click on it to open the Properties window.

Turn on Windows Backup Services

  • On the General tab, set Startup type Manual.
  • Under Service status, make sure the service is running. If it’s Stopped, click on the Start button.
  • To save the changes, click Apply > OK.

After following the above steps, close the Services app, restart your computer and check if it worked.

3. Create Backup in Clean Boot State

Sometimes you may encounter this problem because of the conflict that arises between the programs. In this case, you may try the following instructions to fix this issue –

  • Right-click on Start and select Run.
  • Type msconfig in the text box and press enter to open the System Configuration window.
  • On the General tab, select Normal Startup.
  • Then switch to the Services tab.
  • Tick the Hide all Microsoft Services checkbox.

Clean Boot - Hide all Microsoft Services

  • Click on the Disable all button. 
  • Click Apply > OK.

Once you complete the process, create a backup using Windows Backup and Restore tool.

Leave a Reply