How to Fix Microsoft Store Error 0x80131505 in Windows

Several users recently reported that they could not start the Microsoft Store because of an error code 0x80131505. When this problem occurs, you won’t be able to download/install new apps or update the existing ones on your PC.

In this article, we will discuss six working ways to find and address the underlying causes of such an error in Windows 11/10. 

Store Error 0x80131505

What causes Microsoft Store Error 0x80131505 in Windows?

The error code 0x80131505 in the Microsoft Store may occur because of one or more of the following reasons –

  • Corrupted system files or Windows components
  • Stored cache inside the Store app
  • Glitches on the currently running Microsoft Store
  • Windows Security is preventing it from starting 

Windows Store Error 0x80131505 Solutions

If you are not able to open the Store or install any new apps from Microsoft Store, try out the below workarounds, and see if they resolve this problem. 

1. Restart your PC 

Restarting your PC might at times resolve the issue that otherwise seems to be troublesome. If you haven’t restarted your device for a long time, make sure to reboot your PC first. When Windows 11/10 reloads, check if the error 0x80131505 is still occurring or has been resolved. 

In case it does appear while starting the Microsoft Store or any apps on it, apply the next set of solutions.

2. Disable Windows Defender

Before you work on any resolution, make sure to disable Windows Defender first. If not, this will continue interacting with the system files and make them corrupt. When corrupted, this may prevent Microsoft Store from opening or downloading apps on it. 

Alternatively, you may also initiate a full PC checkup using Windows Defender. In case the issue remains as it is, you better disable Windows Security and follow the next set of solutions. 

3. Sign out and then sign back in on the Microsoft Store

Errors like 0x80131505 typically occur when you are using Microsoft Store for a long time. With each passing day, the Store app accumulates some caches and they might be the reason behind you receiving error messages.

To resolve this, you should sign out of the Store app, restart your PC again, and when Windows 11/10 reloads, sign back in using a valid user ID and password. 

To sign out of your Microsoft Store account, do the following –

  • Launch the Microsoft Store app by clicking on its icon.
  • Go to your profile section available at the top right corner, and hit Sign out.

Sign out of Microsoft Store

  • Restart your PC next so that the stored cache deletes automatically.
  • From the next logon, click the Store icon to open it and use your Microsoft account credentials to sign in to the Store app.

I hope the error 0x80131505 resolves by now. If not, try the next fix –

4. Troubleshoot Windows Store Apps 

Troubleshooting Windows Store Apps is the next solution you should go for if you are still having trouble opening the Store app. This is an in-built tool by Microsoft developed to find the exact causes behind any bug or issue. Here’s how to troubleshoot Microsoft Store in Windows –

  • Browse to the below path on your respective Windows 11/10 version –

Win 11: Settings (Win + I) > System > Troubleshoot > Other Troubleshooters

Win 10: Settings (Win + I) > Update & Security > Troubleshoot > Additional troubleshooters

  • On Windows 11, scroll down to Windows Store Apps and hit the Run button available on it. 

Store Apps Troubleshooter on Windows 11

  • Similarly, on Windows 10, click to expand Windows Store Apps. And, when it does, hit Run the troubleshooter

Store Apps Troubleshooter

  • In case you are on Windows 11, click Run available beside the Windows update section. 
  • When the troubleshooter window launches, click Next and follow the on-screen instructions. 
  • This utility program is quite capable of resolving the underlying causes that resulted in this error code 0x80131505.

5. Reset Microsoft Store

In case you are still facing problems opening the Microsoft Store or downloading/installing apps from it, try to reset the Store app for once. Resetting the Microsoft Store will bring it back to its default state and so will this issue. Here’s how you can reset Windows Store –


WSreset - Error Code 0x80131505

  • When this code executes successfully, your Store app will start at the end confirming the issue has been resolved. 

Alternatively, you may also reset your Store app via Settings. Here’s how can you perform this task –

  • Right-click on the Windows icon and select Apps & Features.
  • On the subsequent window, scroll down and locate Microsoft Store.
  • Click the three dots available to the extreme right, and hit “Advanced options“. 
  • Scroll down to the Reset section, and hit the Reset button. 

Note: While you are here, you may hit the Repair button first and check if doing so resolves the error 0x80131505. 

Reset Microsoft Store on Windows 11

  • Restart your PC next so that the changes made come into effect. 

6. Reregister Microsoft Store 

The next viable solution to this problem is by reregistering the Store app and checking if doing so fixes the Store error 0x80131505 on your computer. For this, you need to open Windows PowerShell as administrator and run the below command on it – 

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

  • Restart your PC as soon as this command runs successfully.  
  • Sign back into your device and check if the problem is resolved now. 

7. Reinstall Microsoft Store using PowerShell

I hope you didn’t need to come to this solution. Yet, if you have come, this must be because none of the above solutions work in your case. Well, worry not, as you can always reinstall Microsoft Store and fix this issue like it never occurred. Here’s how you can perform this task –

  • Press Win + X, and choose Windows Terminal (Admin).
  • When the UAC window prompts, hit Yes.
  • The terminal will load into Windows PowerShell having admin rights.
  • Now, copy/paste the below code on it first and press Enter – 

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

  • This command will successfully remove the Store app from your computer.
  • Now, get the Store app back by running this code –

Get-AppxPackage -allusers WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Hopefully, this will resolve the error that is preventing you from installing new apps or upgrading the pre-existing apps on your device. 

Can I uninstall the Microsoft Store from my PC?

Theoretically speaking, you can’t uninstall the Microsoft Store app from your PC. We even don’t recommend doing so as this can trigger more serious issues than before. However, if it is constantly getting your device into problems, you may do so. For this, you require third-party apps. 

Soni Aryan

Soni Aryan

Soni Kumari is a tech enthusiast known for her expertise in how-to type topics and Windows troubleshooting articles. She loves exploring how to do things or tweaks in Android, iPhone, and other operating systems.

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