How to Fix Microsoft Store Error 0x80131505 in Windows

Several users recently reported that they are not able to start Microsoft Store because of an error code 0x80131505. When this problem occurs, you won’t be able to download/install new apps or update the existing ones on your PC. In this article, we will discuss six working ways that can find and address the underlying causes leading to such an error in Windows 11/10. 

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Store Error 0x80131505

What causes Microsoft Store Error 0x80131505 in Windows?

The error code 0x80131505 in Microsoft Store may occur because of one or more of the following reasons –

  • Corrupted system files or Windows components
  • Stored cache inside the Store app
  • Glitches on the currently running Microsoft Store
  • Windows Security is preventing it from starting 

Windows Store Error 0x80131505 Solutions

If you are not able to open Store or install any new apps from Microsoft Store, try out the below workarounds, and see if they resolve this problem. 

1] Restart your PC 

Restarting your PC might at times resolve the issue that otherwise seems to be troublesome. If you hadn’t restarted your device for a long time, make sure to reboot your PC first. When Windows 11/10 reloads, check if the error 0x80131505 is still occurring or has been resolved. 

In case it does appear while starting Microsoft Store or any apps on it, apply the next set of solutions.

2] Sign out and then sign back in on Microsoft Store

Errors like 0x80131505 typically occur when you are using Microsoft Store for a long time. With each passing day, the Store app accumulates some caches and they might be the reason behind you receiving error messages. To resolve this, you should sign out of the Store app, restart your PC again, and when Windows 11/10 reloads, sign back in using a valid user-id and password. 

To sign out of your Microsoft Store account, do the following –

  • Launch Microsoft Store by clicking on its icon.
  • Go to your profile section available at the top right corner, and hit Sign out.

Sign out of Microsoft Store

  • Restart your PC next so that the stored cache deletes automatically.
  • From the next logon, click the Store icon to open it and use your Microsoft account credentials to sign in to the Store app.

I hope the error 0x80131505 resolves by now. If not, try the next fix –

3] Troubleshoot Windows Store Apps 

Troubleshooting Windows Store Apps is the next solution you should go for if you are still getting into trouble opening the Store app. This is an in-built tool by Microsoft developed to find the exact causes behind any bug or issue. Here’s how to troubleshoot Microsoft Store in Windows –

  • First of all, browse to the path below on your respective Windows version –

Win 11: Settings (Win + I) > System > Troubleshoot > Other Troubleshooters

Win 10: Settings (Win + I) > Update & Security > Troubleshoot > Additional troubleshooters

  • Now that you are inside the troubleshooting page, click Windows update to expand it, and hit Run the troubleshooter

Store Apps Troubleshooter

  • In case you are on Windows 11, click Run available beside the Windows update section. 
  • When the troubleshooter window launches, click Next and follow the on-screen instructions. 
  • This utility program is quite capable to resolve the underlying causes that had resulted in this error code 0x80131505.

4] Reset Store App

In case you are still facing problems opening Microsoft Store or downloading/installing apps from it, try to reset the Store app for once. Resetting Microsoft Store will bring it back to its default state and so does this issue. Here’s how you can reset Windows Store –


WSreset - Error Code 0x80131505

  • When this code executes successfully, your Store app will start at the end confirming the issue has been resolved. 

Alternatively, you may also reset your Store app via Settings. Here’s how can you perform this task –

  • Right-click on the Windows icon and select Apps & Features.
  • On the subsequent window, scroll down and locate Microsoft Store.
  • Click the three dots available to the extreme right, and hit “Advanced options“. 
  • Scroll down to the Reset section, and hit the Reset button. 

Note: While you are here, you may hit the Repair button first and check if doing so resolves the error 0x80131505. 

  • Restart your PC next so that changes made come into effect. 

5] Re-register Microsoft Store 

I hope you didn’t need to come to this solution. Yet, if you have come, this must be because none of the above solutions work in your case. Well, worry not, as you can always deregister Microsoft Store to address the issues that are beyond a fix. Here’s how can you deregister and then re-register the Store app in Windows 11/10 –

  • For this to happen, you need to first open Windows PowerShell (Admin). To do so, press Win + X, and choose the option – Windows Terminal (Admin).
  • By default, the terminal will load into Windows PowerShell. 
  • On the elevated console, copy/paste the below cmdlet, and press Enter – 

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

  • Restart your PC next and you will get back the fully functional Store app again. 

6] Disable Windows Security

At times, Windows Security may prohibit the Microsoft Store app from opening because of possible threats. If that’s the case, you should initiate a full PC checkup via Windows Defender. In case the issue remains as it is, disable Windows Security, and see if the problem resolves this way. 

Can I uninstall Microsoft Store from my PC?

Theoretically speaking, you can’t uninstall the Microsoft Store app from your PC. We even don’t recommend doing so as this can trigger serious issues than before. However, if it is constantly getting your device into problems, you may do so. For this, you require third-party apps. 

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