Recently, a few users reported encountering an error 0x8024402c when they were trying to update their operating system to the next available update. Interestingly, this bug may also appear when you attempt to download any application from the Microsoft Store as well. Today, in this post, we will discuss the possible reasons that may cause this problem and several ways to overcome this.
Depending upon when you are getting this error code, follow the appropriate section –
- Error Code 0x8024402c while updating Windows 10
- Error 0x8024402c while opening or installing Store apps
Windows 10 Update Error 0x8024402c Solutions
To solve the update error 0x8024402c in Windows 10, try out the following workarounds –
1. Disable Windows Firewall
During a Windows update, your PC must connect to Microsoft’s server to download the required files. However, Windows Defender may sometimes block this access and result in update-related trouble. You may solve such issues simply by turning off the Windows Firewall. To do so, use these steps –
- Launch Control Panel.
- Locate “View by” on the top-right corner and select Large icons by pulling down the drop-down menu.
- Click Windows Defender Firewall.
- Select “Turn Windows Defender Firewall on or off” on the left pane.
- Tick the checkbox – Turn off Windows Defender Firewall (not recommended) under both Private and Public Network Settings.
- In the end, hit Apply then OK to confirm the above changes.
Reboot your computer and check if you can now update Windows without getting into trouble like 0x8024402c. If not, follow the next set of solutions.
2. Troubleshoot Windows Update
As we had suggested in a few other articles too, troubleshooters are strong tools in the operating system for tackling many kinds of errors. Now, for managing the update errors, Microsoft has got a specific Windows Update Troubleshooter. You can try this very utility and see if it works for your situation. Here are the steps to use the tool in Windows 10 –
- Navigate to the following location –
Windows Settings > Update & Security > Troubleshoot
- Head over to the right page and click Additional troubleshooters.
- Click to expand Windows Update and hit Run the troubleshooter.
- Now, follow the on-screen instructions to resolve the 0x8024402c error.
- If this troubleshooter provides an “Apply this fix” option, click on it.
3. Download and Install the Latest .NET Framework Update
.Net Framework should remain updated in order to avoid any type of network issues on Windows 10. In case you haven’t updated this network for a long time, we recommend upgrading the same. There’s an easy way to download and install the latest framework update from the Microsoft Update Catalog.
- Visit the official website and search for the “.NET Framework” for the respective Windows 10 version.
- Afterward, click once on the Last Updated column to get the latest update.
- Pick the system architecture that you are having on your device, and hit the Download button.
- On the next screen, hit the top link to start downloading the recent .NET Framework.
- After the download completes, open the folder containing this file, and double-click the setup.
4. Reset Proxy Settings to fix 0x8024402c
Many a time, an incorrect proxy may also result in different update-related issues on the computer. To resolve this, you must reset Proxy using the below steps –
- Make a right-click on the Windows icon and select Run.
- When the Run window comes into view, type “cmd” and press Ctrl+Shift+Enter keys together.
- Doing so will invoke the Command Prompt with administrative rights.
- Next, execute the below codes one by one followed by the Enter key separately –
netsh winhttp reset proxy
- Now that you have reset the Proxy settings, go back to Settings > Update & Security > Windows Update, and hit the Check for updates button. The update process should work without any issue.
5. Modify the registry – UseWUServer
If you are still encountering the 0x8024402c error, you must modify a key DWORD entry i.e. UseWUServer.
Note: Make sure to create a system backup before following the below guideline –
- Press Win + S and type “registry” in the text field.
- Right-click on the top result and choose to
Run as Administrator.
- Subsequently, reach out to the following location –
HKEY_LOCAL_MACHINE > SOFTWARE > Policies > Microsoft > Windows > WindowsUpdate > AU
- Jump to the right side and look for a key entry with the title “UseWUServer“. By default, this has a value of “1”. Change the value data field to “0” instead of “1”.
6. Reset Windows Update Components
If none of the above methods work to solve the 0x8024402c issue, try resetting Windows 10 update components using the following steps –
- Launch Command Prompt having right Admin rights.
- Stop the basic services related to Windows Update i.e. BITS, Cryptographic, and others. To do so, all you require is to execute the following commands –
net stop bits net stop wuauserv net stop cryptsvc net stop appidsvc
- In order to reset all Windows 10 update components, you must run the below line. Running this code will clear all the junk files (not-in-use) from the system
Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
- Or, you may rename the update-related folders to something backup or old. Two such folders are – SoftwareDistribution and catroot2.
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%\system32\catroot2 catroot2.bak
- Although you have cleared off all the update components, there is a possibility of the registry attaching to the old values. One may fix them by deleting all such entries. Open Run command by pressing the WinKey + R. Type “
regedit” in the text bar and press OK. When the UAC window comes into the display, hit Yes.
- Navigate to “
HKEY_LOCAL_MACHINE\COMPONENTS” and look for the following entries on the right pane. If you do find any one or all of them, make a right-click separately on each one of these, and choose to delete.
PendingXmlIdentifier NextQueueEntryIndex AdvancedInstallersNeedResolving
Note: If you don’t find the “Components” section under the HKEY_Local_Machine, you may skip deleting the above entries.
You may add the Components folder to the registry by following the below steps –
- Since this issue is related to network connection, we suggest resetting Windows Store and Proxy as well.
netsh winsock reset netsh winhttp reset proxy
- Now that you have updated all Windows 10 components, restart the services that you have stopped earlier. Make sure to press the Enter key at the end of each command –
net start bits net start wuauserv net start cryptsvc net start appidsvc
- Lastly, restart Windows to incorporate the above changes. I hope this time, you do succeed in solving the 0x8024402c issue on your computer.
Microsoft Store Error 0x8024402c Solutions
If you are getting this error while installing apps from the Microsoft Store, you may try out these suggestions –
1. Reset Microsoft Store
- Open the Search window by pressing Win + S keys altogether.
- Type “
wsreset” in the text field.
- Right-click on the top result and hit Run as Administrator.
- This will start running the code “wsreset.exe” in the command prompt and may take a few seconds.
- Once over, Microsoft Store is reset on your computer, and the same launches on the display screen.