How to Fix Microsoft Store Error 0x80073D02 on Windows 11/10

Many users have reported seeing a Microsoft Store Error 0x80073D02 when installing or updating Xbox apps or games. This error prevents users from downloading games and that is quite annoying. If you experience this error, first ensure that your Network Settings, Time & Date, and Internet Connection settings are configured correctly.

However, this error could also be the result of a corrupt application or cached store app. In case you encounter Microsoft Store Error Code 0x80073D02 on your Windows 11/10 device, the solutions we have provided below may help fix the issue. This error comes with an error message – Something unexpected happened
Reporting this problem will help us understand it better You can wait a bit and try again or restart your device. That may help.

How to Fix Microsoft Store Error 0x80073D02 on Windows 11

Fix Microsoft Store Error 0x80073D02 on Windows 11/10

To fix Microsoft Store Error 0x80073D02 on your Windows device, try the following solutions:

1] Check internet connection

Your PC may be having an internet or network connectivity issue and you may want to try again after a while. If the issue persists, you can restart your device and make sure you are not experiencing any problems with your network connection.

2] Run Windows Store Apps Troubleshooter

In case you are having issues with the Microsoft Store Error Code 0x80D03002 on your Windows PC, you should run the Windows Store Apps Troubleshooter program in order to check if the problem has been solved.

The following steps will guide you through the Windows Store Apps Troubleshooter on your Windows 11 computer system:

  • Right-click on the Start menu and select Settings.
  • Click the System category in the left pane.
  • From there, select Troubleshoot > Other troubleshooters.
  • Find Windows Store Apps in the Other section.

Fix Microsoft Store Error 0x80073D02

  • Then, click on Run.
  • You can then follow the on-screen instructions to fix any issues.

On your Windows 10 device, you can run the Windows Store Apps Troubleshooter by following these steps:

  • Press Windows+I to open the Settings app.
  • Choose Update and Security.
  • Go to the Troubleshooter > Additional troubleshooters.
  • Select Windows Store Apps from the list.

Microsoft Store Error 0x80073D02

  • Click on Run the troubleshooter.
  • Follow the instructions on the screen and then apply the recommendations.

3] Reset the Windows Store cache

Windows Store error 0x80073D02 can also be caused by corrupted system files. In this case, you can attempt to reset the Windows Store cache and then see if that resolves the error code. To clear the cache of the Microsoft Store app on your Windows 11/10 computer, follow these steps:

  • Right-click on Start, then select Run.


  • Type WSReset.exe in the text box and hit Enter.
  • Your computer will display a command prompt window that automatically deletes the Store App cache.
  • Now close the command prompt and re-open the store to see if the problem has been resolved.

Running just one command will resolve all issues in Windows Store apps. Now you can download and install the new apps from the Store app.

4] Use the Restoro Repair Tool

Our recommendation is to use Restoro Repair Tool in case the above solution doesn’t work. You can use this tool to scan your repository for corrupt or missing files and replace them. The tool works best when the problem is caused by system corruption.

5] Re-register Microsoft Store

If you are unable to resolve the issue by repairing or resetting the Microsoft Store, you might want to re-register the Store app. To re-register the Windows Store using PowerShell on your Windows 11/10 computer, do the following:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml”}

  • Once the command has been executed, exit the PowerShell console.
  • Restart your computer and check if the problem has been fixed. If it doesn’t, proceed to the next solution.

6] Reinstall the Xbox app

While trying to install an Xbox Game Pass game on your device, you may get the following error message and error code:

Select Retry to close and update the app. The app can't update when it's open.

If you’re getting this error message, it indicates that an app or game is already open on your device and prevented the game from installing.

You experience this problem because the game files you’re installing also update any open games or apps. The solution for this issue is to go to the app store and reinstall the game.

7] Check for the Windows Update

Many users have reported success in resolving error 0x80073D02 after installing pending Windows updates. To make sure your computer is up-to-date, please follow these steps:

  • Right-click on Start and select the Run option.
  • Then type in ms-settings:windowsupdate in the text box and press Enter.

Check for the Windows Update

  • Click on Check for updates on the Windows Update page, and wait for the update to finish.
  • You can then download and install any pending updates on the screen.
  • Restart your computer to see if that resolves the problem. If it doesn’t, continue to the next step.

When does error code 0x80073D02 appear?

The Microsoft Store error code 0x80073D02 usually appears when users try to open or update the Microsoft Store application. The error may also appear when you try to update or download a game from the Windows Store.

How long does it take to reset the Microsoft Store?

When you run the WSReset tool, the Windows Store is reset, but account settings are not changed or installed apps aren’t deleted. You will now see a command prompt without any message when you run the command. Within about 30 seconds, the command prompt will automatically shut down and bring up the Microsoft Store app.

Read Next:

  1. How to Fix Microsoft Store Error 0x800B010FI
  2. How to Fix Microsoft Store Error 0x87e10bcf
  3. Fix Store Error Code 0x803FB107 on Windows 11/10

Tip: If you are facing update, activation, or driver issues on your Windows PC, try RESTORO PC Repair Tool. This software will scan your device for potential issues and resolve them automatically.