Fix: Sony WH-1000XM3 Audio issue after Windows Update

Several users reported their Sony WH-1000XM3 headphones not functioning properly after activating Windows 10 November 2019 update. The device (in concern) may produce either no-sound or low sound even after replacing other Hands-Free AG Audio equipment. As a result, you won’t be able to listen to music while using this high-quality headphone. Today, in this guide, we discuss some easy ways to fix the Sony WH-1000XM3 Audio issue.

The Audio driver plays a vital role in producing good output through headsets, hence you should update the sound drivers on a regular basis. The corrupt system files may also arise this Audio driver issue, therefore try to repair such files performing SFC and DISM tools. Moreover, you may run a specific code on the Console to resolve Sony WH-1000XM3 headphone bug.

Sony WH-1000XM3 Audio issue

How to resolve the Sony WH-1000XM3 Audio driver issue 

Here, we explain simple workarounds that can resolve the Sony WH-1000XM3 audio issue after performing Windows 10 update-

1} Remove and Re-connect the headset

If there is no audio coming out of either headset or headphone, there might be a connection issue. Therefore, one should try removing and reconnecting the device. However, if there is still no audio coming out of the Sony device, one should follow the next solution.

2} Update the Audio driver

Usually, corrupt or damaged audio drivers may also cause unnecessary sound issues. Hence, you must update the outdated drivers to the latest versions. Here’s how to proceed-

  • Make a right-click on the Win icon to invoke the Power Menu.
  • Next, select Device Manager.
  • Expand the Audio input and outputs category on the succeeding window.
  • Now, do the right-click on Digital Audio (high Definition Audio device) and select Update driver from the context menu.

Sony WH-1000XM3 Audio issue

  • Henceforth, select Search automatically for updated driver software.
  • This will default check and install the latest driver suitable for your system.
  • Once over, Restart your PC and see whether the audio driver is working effectively or not.

3} Repair the damaged file using System File Checker 

If the drivers are up to date, one should scan the entire system look for corrupt files. The system file checker is a great utility which on running, repair all such files. Here is the complete procedure-

  • Press Win and X hotkey altogether to open the Power Menu.
  • Select the Run option.
  • Type cmd at void thereafter hold down the Ctrl+Shift and press the Enter Key.
  • If the User Account Control appears, tap Yes.
  • Now, type sfc/scannow and hit Enter to begin the scanning task.

SFC/ scannow

  • This will take approximately 10 minutes to complete the whole scanning process.
  • Lastly, Restart your system to save the changes made so far.

4} Perform DISM Command

Another possible reason that may start Sony WH-1000XM3 Audio driver bug is due to the existence of corrupt Windows images. If that’s the case, one should repair the same using the DISM command.

Here are the essential steps to work upon-

  • Hit the Win icon and type Command Prompt in the search field.
  • When the well-matching result pops in, right-click on the same and choose Run as administrator.
  • Tap Yes on the succeeding UAC prompt.
  • Henceforth, copy/paste the following code and hit Enter key at the end-
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess


  • Wait till the task gets completed.

Do Restart your PC when you complete the above steps.

5} Using Command Prompt

If none of the workarounds discussed above resolve the Sony WH-1000XM3 Audio issue, you should execute a few codes on Command Prompt. Here’s how to proceed-

  • At first, open the Command Prompt as Administrator.
  • Select Yes if the User authentication screen appears.
  • Next, type sigverif near the winking cursor followed by the Enter Key.
  • The file signature verification dialog pops immediately afterward, tap Start to begin the customization.

Sony WH-1000XM3 Audio issue

  • Once the above task finishes, tap OK to save the changes.

That’s it, we hope the system audio issue has resolved by now.