Fix – Shutdown and Restart error in Windows 10 Build 18999

Lately, a few users are tackling the Shutdown and Restart error in Windows 10 after updating their existing OS to the recent cumulative updates or insider programs. Microsoft is continuously rolling new Insiders or builds to test the upcoming changes on yet to come Updates. Windows 10 2003 build 18999 has brought a number of quality improvements such as the ability to make calls using the Phone app, resizable Cortana, and others.

Despite new enhancements, there appears a bug that prohibits the smooth turning off or restarting PC. Today, in this guide, we depict some easy workarounds that could easily solve this problem. Performing SFC scan, create a new shortcut and log out, and force shutdown the computer will ease the Shutdown and Restart error. 

Ways to resolve Shutdown and Restart error in Windows 10 Build 18999

Here, we depict different workarounds to solve the Shutdown and Restart error in Windows 10 Build 18999.

1} Repair corrupt System files

If somehow system files got damaged, may begin the Shutdown and Restart error after updating to Build 18999. To resolve this instantly, you should perform the SFC command. Here are the essential steps-

Step-1: At first, hit the Win icon and type the command Prompt in the text field.

Step-2: Make a right-click on the well-matching option and choose “Run as Administrator”.

Step-3: If UAC prompts, tap Yes.

Step-4: Next, type sfc/scannow command line on the elevated console followed by the Enter key.


Step-5: The above code takes several minutes to complete, so wait accordingly.

Once over, restart your PC to confirm the changes made so far.

2} Create a new shortcut and Log out 

After repairing the system files, if the Shutdown and Restart error is still there, you should perform these simple steps-

  • Right-click anywhere on the Desktop, hover the mouse over New and select the Shortcut option.

Shutdown and Restart error in Windows

  • A new window will appear instantly, type the below command under the Target Box followed by the OK button. See the Snapshot below-
shutdown -g -t 0

Shutdown and Restart error in Windows

  • Next, put a name to this shortcut file and press the Finish button available at the bottom of the page.

Name the shortcut key

That’s it, you may now use this shortcut file to log out of your computer. Doing this may resolve the Shutdown and Restart error on Windows 10 PC.

3} Shutdown Windows OS directly from the lock screen

In case, you are still struggling with the Shutdown and Restart error of the system, perform a direct shutdown right from the Lock-Screen. Here’s how to proceed-

  • Jointly press Win and L hotkey to let lock the Display screen.
  • Drag the mouse arrow to the bottom-right corner and press the Power button.
  • Now, select the Shutdown option from the pop-up menu.

This will take a couple of minutes, however, do turn off the system and hence the bug.