Did you lately encounter error code 0x800700AA while starting the Store app or accessing its apps? If yes, then this might be due to a corrupted DataStore folder or incorrectly configured DNS servers. You may also reset the Windows Store to get rid of this persisting error.
When this issue occurred, you might have received the below error message as well –
Something happened and this app couldn’t be installed. Please try again. [Error code 0x800700AA]
To fix it, go through the below-listed troubleshooting methods –
Microsoft Store error 0x800700AA Solutions
If you are not able to open the Store app or download/install apps from it, try out these workarounds –
1] Modify DNS Server
At times, error code 0x800700AA occurs due to incorrectly configured DNS servers on Windows 10. So, go and check if the DNS servers are set to 184.108.40.206 and 220.127.116.11 or not. If you don’t know how to proceed, use these steps –
- Right-click over the network icon on the taskbar and select “Open Network and Internet Settings”.
- The system will immediately take you to the Status on the Settings page.
- Scroll a bit on the right pane and hit “Change adapter options“. See the Snapshot below –
- You will be redirected to the Network connections page inside Control Panel.
- Find the network from which you are accessing the internet and make a right-click over it.
- Choose the Properties option on the Context menu.
- Double-click over the option – Internet Protocol Version 4 (TCP/IPv4).
- Subsequently, mark the checkbox – “Use the following DNS server addresses”.
- Next, put 18.104.22.168 under the preferred box and 22.214.171.124 under the alternate one.
- Hit OK then OK again to save this configuration and restart your computer.
Microsoft Store app should run normally from the next logon. If not, try the next solution –
2] Clear SoftwareDistribution/DataStore
If you haven’t cleared the DataStore folder inside SoftwareDistribution for a long time, make sure to do the same. Here’s how to purge this folder on Windows 10 –
- First of all, navigate to the following –
- Press Ctrl + A to select all the items and hit Delete.
- Restart your PC so that changes made come into effect.
3] Reset Windows Store App
If none of the above workarounds resolve the error 0x800700AA, you must reset the Store app. To do so, follow the below guideline –
- Right-click over the Windows icon and select Apps and Features.
- Go to the right side and scroll down to Microsoft Store app.
- Click once over it to extend its pane and hit “Advanced options”.
- Succeeding after, locate and hit the Reset button.
That’s it, the Microsoft Store app should functioning as before.
Alternatively, you may also take the help of the tool – WSreset.exe. Here’s how to run this tool –
- Open Command Prompt (Admin).
- Type “
wsreset.exe” near the blinking cursor and hit Enter.
- Let this command run and reset the Store application.
- Once this is over, restart Windows 10.
I hope you have successfully resolved the Store error 0x800700AA in Windows 10. In case you have any queries or suggestions, feel free to ask us in the below comment section.