Fix Login Issues on ARM Devices using KB5016138 and KB5016139

Two new out-of-band updates i.e. KB5016138 and KB5016139 are now available for users. Out of them, KB5016138 is for Windows 11 users while the latter one is for Windows 10 users. As per Microsoft, these patches are developed to resolve login issues on ARM devices. If you are failing to sign in to certain apps and services that use AAD to sign into will now work seamlessly. 

Editor Tip: RESTORO is a great software that can automatically find and resolve update, activation, or driver issues on your Windows 11/10 PC. Having this tool ensures that you can use your device to its fullest capacity.

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Fix Login Issues on ARM Devices

Fix Login Issues on ARM Devices via Out-of-band updates

Here’s how to solve the login issues on ARM-based devices on Windows 10 or  Windows 11 –

1] Using KB5016138 on Windows 11

This out-of-band update resolves a known issue that starts appearing after installing this month’s security update i.e. KB5014697. If you have installed this month’s Tuesday patch on your ARM-based Windows device, and are prevented from signing into your Azure Active Directory, you better go for this out-of-band update. 

If you don’t do so, apps and services that use AAD to sign in will continue failing you from signing in. A few examples include – VPN connections, Microsoft Outlook, Microsoft Teams, and others. 

Download and Install KB5016138

  • Increases the OS Build to 22000.740.
  • Though it is an optional update, you will receive a notification regarding this out-of-band update via Windows Update. Or, you may simply download the standalone package manually and later install that on your computer. 

Note: This update is available only for ARM-based devices. 

Known Issues on this patch update

After installing this non-security update, you might encounter the following issues –

  • A few .NET Framework 3.5 apps might have issues or might even fail to do so. You may easily solve such issues by running the below codes on an elevated console having admin rights. The commands are as follows –

dism /online /enable-feature /featurename:netfx3 /all
dism /online /enable-feature /featurename:WCF-HTTP-Activation
dism /online /enable-feature /featurename:WCF-NonHTTP-Activation

  • Certain Windows devices might become unable to use the Wi-Fi hotspot feature after upgrading to this OS Build. 

2] Using KB5016139 on Windows 10

If you have recently installed “KB5014699” (the latest cumulative update) on your computer and are facing signing issues into your Azure Active Directory, you better install KB5016139.

This out-of-band update will resolve issues that are preventing you from accessing apps and services like Microsoft Outlook, Microsoft Teams, or establishing VPN connections.

Note that, this patch will increase the Build OS of 21H2, 21H1, and 20H2 to 19044.1767, 19043.1767, and 19042.1767 respectively.

How to Get this update

  • Go to Settings (Win + I) > Windows Update and hit Check for updates. When this search results in an out-of-band update namely “KB5016139”, click install
  • Alternatively, you may also get this patch update via Microsoft’s Update Catalog

Known Issues on this patch update

Here is the complete list of issues that may develop or start appearing after switching to this out-of-band update –

  • Error PSFX_E_MATCHING_BINARY_MISSING
  • Snip & Sketch app may fail to capture any screenshot. Several users reported that they were not able to Snip & Sketch application using the keyboard shortcut i.e. Windows key + shift + S.
  • The Wi-Fi and Hotspot features might stop responding after upgrading to this Build OS. 

Release Notes: Windows 11, Windows 10

Tip: If you are facing update, activation, or driver issues on your Windows PC, try RESTORO PC Repair Tool.This software will scan your device for potential issues and resolve them automatically.

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