How to Fix Error 0x8007017C : The Cloud Operation is invalid

Lately, a few users complained about getting error 0x8007017C  after installing KB4592449 on their Windows 10 PCs. This bug typically arises when the work folders attempt to sync with the server. When you encounter this issue, there appears an error message as well that reads – “The Cloud Operation is invalid”. 

Since this bug started occurring after installing the security patch KB4592449, you may solve this by reverting the system back to its previous build version. Actually, the 8 Dec security patch includes an API that restricts work folders from being synced from the server to the device. As Microsoft had already rolled in the 12th Jan 2021, you may try to update your device to the latest build version. 

How to Fix Error 0x8007017C in Windows 10

If both reverting back to an earlier version or applying the latest cumulative update fail to solve this issue, try out these suggestions available at Microsoft Support i.e. 

1] Disable On-demand files access through Control Panel

Control Panel provides a simple way to turn off on-demand files via its System & Security feature. Here’s how to perform this task –

Before proceeding ahead, make sure you follow these two prerequisites –

  1. There should be enough space on your computer. This is because as soon as you disable the on-demand files, the files become instantly available to download from the work folders.
  2. If this bug appears on a new device, you may re-enable the work folder after the server-device syncing completes.

Once you understand the above two scenarios, use these steps to turn off the work folders. 

  • Launch Control Panel.
  • Select System and Security.
  • On the right pane, scroll down to Work folders, and hit the same.

Error 0x8007017C - disable on-demand work folders

  • If you have previously set any work folders, uncheck the box that reads – “Enable on-demand file access“.
  • That’s it, you may now restart Windows to overcome the 0x8007017C error.

2] Disable On-demand files via Group Policy

Alternatively, one may also use the group policy to fix on-demand file access error 0x8007017C in Windows 10. Here are the essential steps to work upon –

  • Press WinKey + S to launch the Search window.
  • Type “group policy” in the text field and double-click the top result.
  • When the group policy comes into the display, navigate to the following location –

User Configuration > Administrative Templates > Windows Components > Work Folders

  • Right-click over the “Specify work folders settings” policy and select Edit.

Error 0x8007017C The Cloud Operation is invalid

  • When the selected policy opens up on the next screen, select the disabled radio button.
  • Hit Apply then OK.
  • In the end, close all running windows and restart your computer to implement the above changes.

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