Some of the Windows 10 Users experience the error while trying to print the data or add the shared printer to the network. In this case, the printer status shows offline, and a failure message appears like “cannot connect to the printer” or operation failed error 0x000003e3. Today in this guide we will discuss the possible reason and potential workarounds to solve the problem.
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The misplaced Mscms.dll file, corrupt Printer spooler, and the incompatible printer driver is the main cause to lead such Can’t Connect the Printer Error 0x000003e3 in Windows 10. Sometimes the connection problem if the printer is also responsible to occur the problem. So if you are sure your cable connection is properly working, apply the troubleshooting guide such as restart the Spooler services, update the driver, copy the Mscms.dll file under the system32 directory to save the network printer.
How to Fix Printer Error 0x000003e3 in Windows 10
To Fix the Printer Error 0x000003e3 in Windows 10, use the following workarounds –
1] Re-connect the Printer
Before proceeding to the solutions, ensure restarting your Printer as doing this often solves several errors. All you need is to turn off your printer and unplug the cable from its port. Wait for at least 30 seconds then plug your printer back in. At last, turn on the printer and check whether the issue still persists or has disappeared.
2] Restart the Print Spooler Service
The Windows Can’t Connect to the Printer Error 0x000003e3 may appear sometimes when the print Spooler service is turned off. This is why we recommend checking its current status and restart the services if found disabled. Here is how to do it –
- Press Windows + R together to invoke the Run dialog.
services.mscin the text bar and hit OK to open the same.
- Scroll down and locate the Print Spooler service here on the right-pane.
- Once found, right-click on it and select Properties using the context menu.
- On the upcoming window, change the Startup type: to Automatic.
- Here, check if the service status reads Running.
- Hit the Start button then OK to save the changes.
That’s it, restarting the spooler service may resolve the error 0x00003e3. If not, follow the next workaround –
3] Manually copy/paste mscms.dll at the destined folder
The mscms.dll is a driver installation color module directory restarting which one can solve the Windows Cannot connect printer error 0x000003e3. To fix the issue, you should manually copy this folder and paste it into its destined folder. Here is how to perform this task –
- Press Window and E shortcut to launch the Run dialog.
- Navigate to the following path –
- Scroll down and locate the mscms.dll directory.
- Once found, do the right-click and select copy.
- Reach out to the below address and paste the copied item i.e. “mscms.dll” file here.
- This is applicable only on PCs with 32-bit architecture.
- If you are using a 64-bit computer, browse to the following path and paste the mscms.dll file here.
- Lastly, Restart the PC to confirm the latest changes.
4] Create a New Local Port
In certain scenarios, the Local Port gets damaged and thus creates Windows Can’t Connect to the Printer – Error 0x00003e3. To get rid of this problem, create a new Local Port using the following steps –
- Click the Win icon and type Control panel in the search bar.
- Here, expand the Devices and Printers category.
- On the top ribbon, hit Add a printer and let the system scan for available shared printers.
- In case, you don’t see the printer that you are using, click the “printer that I want isn’t listed“ link.
- Succeeding that check the radio button “Add a local printer or network printer with manual settings” and tap Next.
- On the subsequent wizard, mark the circle next to Create a new port.
- Next, select Standard TCP / IP Port using the drop-down menu and hit Next again.
- Now type the computer’s IP address at the Printers port name section. Make sure to use the following format – “\\192.168.1.50\HP LaserJet Pro M1136”.
Here, 192.168.1.50 is the IP address of the system where the shared printer is installed. If you want to use the printer under the network area, you should also enter the IP address of the network.
- Afterward, tap OK then Next to go ahead.
- Pick the printer model in order to install the driver then Next again.
- Click OK then Finish to save the recent changes.
How to know the IP address of your PC
If you don’t know the computer’s IP address, just go through the below steps –
- Right-click on Start and select Settings using the Power Menu.
- Select the Network & Internet category followed by Wi-Fi on the succeeding screen.
- Move to the right pane, and double click on the device (being used for the net connectivity).
- Scroll to the Properties section and note down its IPv4 Address.
5] Uninstall Incompatible Printer Drivers
The presence of incompatible printer drivers may also cause this issue in Windows 11/10. So, just delete the outdated or corrupt drivers, restart your PC, and then reinstall them back. Here’s how to proceed –
- Right-click on Start Menu and choose the Run option.
printmanagement.mscand click OK to launch the print management wizard.
- Expand the All Drivers directory next as shown below –
- Do the right-click on the Microsoft Print To PDF and select Delete.
- If there is more than one printing application, delete all of them.
- Reboot your PC and add the printer again along with its drivers.
6] Using Registry Editor
If none of the above solutions work, fix “Can’t Connect Printer Error 0x000003e3” by modifying a few entries on the registry. Before you proceed to this, make sure to create a registry backup on your device.
- First of all, stop the Printer Spooler by opening the Services window (as discussed in Method 2).
- Click the Windows key and start typing Regedit in the text field.
- Right-click on Registry Editor from the appeared results and hit Run as Administrator.
- If the UAC prompts, tap Yes to authorize the access.
- Now, copy/paste the below path at its address bar and press Enter. Or, you may navigate to the destination folder expanding entries available on the left pane.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Printers\*YOUR PRINTER’S NAME*\CopyFiles
- Expand the CopyFiles directory next and delete the existing ICM folder.
- Once over, Close the Registry window and restart your PC.
When Windows 11/10 reloads, check if the printer issue has now been resolved.
Note: If you are not able to reach out to the above path, try this alternate path –
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client Side Rendering Print Provider
- Right-click on the Client Side Rendering Print Provider and hit the delete button on the context menu.
- Make sure to start the Printer Spooler service again using Method 2.
- Finally, Reboot your PC.
That’s it, we hope this guide helps to resolve the Error 0x00003e3 – Can’t Connect to the Printer has solved now.