Fix: Computer freezes when trying to Print in Windows 10

Are you facing a problem while trying to print on Windows 10? Does your computer freeze or crash when printing? If you do encounter any such issue while printing, then this is gonna help you fix it. Recently some users reported that when they try to print on their local printer, the computer becomes freeze which becomes quite disturbing. Once this problem occurs then nothing works unless to do a hard reboot of the computer.

In this post, we will explain why this problem appears, including all the possible solutions that would help you to get rid of this issue. 

Computer freezes when trying to Print in Windows 10

If your computer freezes when trying to Print in Windows 10, then here is something you can try to fix this issue –

1] Open Office in Safe Mode

The first method we recommend you to open the Microsoft Office apps in safe mode and check if you can print a file here. If you find the same problem still here, you can try the next one.

But If your printer works fine with safe mode, we highly recommend you install the latest Office updates. Or else you can uninstall and reinstall the app.

2. Run SFC and DISM

Sometimes the corrupted system files are the major reason to cause this issue. To avoid this, you can restore the corrupted system files by running the Sfc scan. Here is how to do this –

Run SFC and DISM

sfc /scannow
  • Here you may need to wait for a while until the process gets completed. Once it finishes, restart your system and see if your computer is working now.

Once you complete the above steps, the problem should be solved now, else you can try the DISM tool. To do that, follow the below steps –

  • Right-click on Start and open Command Prompt as an administrator.

How to Run DISM tool

  • Type the following commands and then press Enter key –
DISM.exe /Online /Cleanup-image /Restorehealth
  • This may take around 20 minutes to properly execute the above so don’t interrupt the process.
  • Once it gets done, restart your computer and check for the error.

3. Perform a Clean boot

The next solution to fix this problem is performing a clean boot in Windows 10. But before that, make sure to sign in as an administrator to access the settings directly. To perform Clean boot, try the following steps –

  • Press Windows key + R to open the Run dialog box.
  • Type msconfig in the text box and press Enter to open the System Configuration window.
  • Go to the General tab and mark the Selective Startup checkbox.
  • Untick the Load Startup Items checkbox, and leave ticked the remaining options as they are.

Clean Boot - Hide all Microsoft Services

  • Now switch to the Services tab.
  • Select the Hide All Microsoft Services checkbox.
  • Click on the Disable all button.
  • Finally, click Apply > OK.

Once you complete the process, restart your computer and check if it solves the problem. if yes, then the next step is to repeat the above steps and turn on the Services one by one. This way you will find the application that was causing the problem here.

4. Run Printer Troubleshooter

In case your computer is still not working, you can try troubleshooting your Printer using the given below guidelines –

  • Press Windows key + I to launch the Settings app.
  • Once it opens, select Update & Security > Troubleshoot.
  • Move to the right pane and select Additional troubleshooters.

Fix: Computer freezes when trying to Print in Windows 10

  • Then select Printer and hit Run the troubleshooter.
  • Wait for a minute until your system detects and fixes the problem automatically.

5. Restart Printer Spooler Services

The Print Spooler is built-in temporary storage that collects the print jobs in the computer’s memory. It keeps the print job in the memory until the printer gets ready to work. So, if your computer freezes when trying to Print then check if the Printer Spooler service is running properly or has stopped working. To perform this, you can try the following steps –

  • Press the Win key + R to open the Run dialog box.
  • Type “services.msc” in the text field and press Enter.
  • Next, scroll down and double-click on the Print Spooler service.
  • Using the drop-down menu, set Startup type on Automatic mode.

Computer freezes when trying to Print in Windows 10

  • If the Service status is Stopped, click on the Start button to make it running. And if the Service status is running, stop it first and then start again.
  • Press the OK button to save the above configuration.
  • Once you did, restart your computer and check if it solves the issue.

6. Remove and Add Printer Manually

If none of the above methods work, reinstall the printer and see if it solves the issue. Adding the latest printer often solves these problems.

Note: Keep remembers reinstalling the Printer will reinstall the drivers too.

  • Right click on the Start menu and select Device Manager from the list.
  • Go to the Print queues section and then expand it.
  • Right-click on your printer, right-click on it and select the Uninstall device option.
  • After uninstalling it successfully, open Windows Settings using Windows key + I.
  • Then select Devices > Printers & scanners.
  • Move to the right pane and add the printer manually.

If you have any queries or suggestions related to this article, let us know in the comment section below. 

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